Fast fixes to your IT problems
Friendly UK tech team ready to take your call
Removing the worry of security breeches and fines
Experts in IT support for business
Trusted by over 100 businesses across many industries
Passionate about helping businesses grow through great IT
All the benefits of an internal IT team, at a fraction of the cost
Get hassle free IT Support for your business, from friendly knowledgeable UK based support staff.
From rapid response remote & onsite support, proactive maintenance and active monitoring ITSB has your business covered.
We can support your:
Desktop & Laptops
Files & Data
If it's IT we're on it!
How you'll benefit from ITSB's support
Getting the right IT Support for your business makes all the difference
Whether you need help with a specific IT issue, aren’t happy with your current supplier or are looking for ongoing help with your IT.
The right IT company will make life a whole lot easier.
Remove the worries
With the cost of fines, potential extortion and clean up after a malicious attack enough to cripple a business, it’s hard to ignore! We take away the uncertainty looking after the security of your IT systems.
By actively monitoring and working proactively we prevent IT issues impacting your’s and your staff’s day. Keeping systems performing and reducing interruptions. Less interruptions = more work done simple!
With one point of contact for all your IT needs life becomes a whole lot easier. Providing support, advice and guidance. We even deal with your 3rd party suppliers for you to help resolve issues.
Claim back your time
We become the IT point of contact for your business, taking on the responsibility of keeping things running, no more questions from staff about IT and no more staying late to look at IT issues. we’re looking after it for you.
Better staff moral
Nothing sap’s moral like slow & faulty IT. We create an environment that keeps IT fast and effective and if things do go wrong your staff have direct access to a friendly IT team that get problems resolved fast.
Budgeting and cash flow are a big part of running any business, with ITSB you can fix your IT support costs. So no matter how much support you need you’ll only ever pay a set amount every month.
Help to grow
Business focused IT managers help you get the most out of your IT. Improving productivity, reducing staff overhead or changing the way you interact with your customers. IT can be made to work for you.
Remove the uncertainty
No longer will you worry if your backup’s are successful or when the last Antivirus update was run. We monitor and manage all your systems giving you confidence you, your staff and your data is safe, secure and protected.
You get an entire IT technical team, with vast experience across multiple platforms plus the backing of business focused IT managers that have helped shape the IT for many successful businesses at a fixed cost.
It's all about performance
When it comes to looking after the IT for your business we take performance seriously having strict guidelines for service and system performance. You’ll get full service reports so you can be sure we are up to scratch!
Take a look at some of our service figures for this month
Time to Fix hrs (avg)
Calls answered in sec (avg)
IT Support Checklist
Make sure you get the right support with our FREE essential support checklist
To discuss your IT Support needs with one of the team
Make sure you get the right support with our FREE essential support checklist
Who are ITSB
find out more info about who we are
Don't take our word for it!
Have a look at what our customers have to say about IT Support from ITSB
Time to talk?
One of the team will be happy to chat through your Support needs
This all sounds great so what are the support packages ITSB offer.
We saved over £4000 a year on staffing costs
Just by implementing one simple piece of technology in our business.
All thanks to the IT strategy ITSB developed for us.
Fast effective IT support carried out at an agreed hourly rate.
Perfect for one a off issue or to test drive our service. (most customers upgrade to one of our support plans after trying our service)
Simply get in touch with details of your problem we’ll agree the hourly rate and get you back up and running fast.
Get all the monitoring and alerting for your vital systems with full control of how your Support budget is spent with our Flexi support plan.
How does Flexi work? – You buy support hours at great hourly rates in blocks that suit your business. Support is called off as and when it’s needed for any IT issue. With clear guidelines in place for authorising support you are fully in control.
We'll monitor your: - click to see more
- Security Software
- Network & internet
- Desktop Performance
- Server and Cloud systems
Keeping you up to date on the health of your systems and letting you know before any work is carried out.
Fantastic IT Support from a friendly UK based team with monitoring and alerting that keeps your finger on the pulse.
Lock into great Support rates right now
Flexi fact sheet
Take a look at our data fact sheet for all the benefits of Flexi Support
Wouldn’t it be nice if you had an internal IT bod? Someone who’s responsible for your IT security, regularly checks your data backups, responds to staff issues and helps you get the most out of your investment in IT.
We’ll what if you could get a whole IT team to work for you? And at a fraction of the cost of hiring a single member of staff would that make your life a whole lot easier?
Your IT Team
Our proactive & managed support package delivers all the benefits of an internal IT team with none of the draw backs. With totally unlimited support your costs are truly fixed with a guaranteed level of service.
You’ll have the full piece of mind that your systems are safe, secure and compliant. With proactive work going on to ensure your systems run smoothly, staff won’t be held back by IT.
If problems arise staff can get help directly without having to bother you and because the costs are fixed you don’t have to worry about being stung by a large bill.
Want to see what's included? - Click here
- Monitoring and support for Desktops & laptops (Windows and Mac)
- Managed Backup including 100gb offsite backup
- Monitoring and support for Email
- Managed Security including antivirus licensing for all desktops
- Proactive Maintenance
- Monitoring and support of your Server / Cloud systems
- Support for Mobile Devices
- Monitoring and support for your network and internet connection
- Managed wireless network
- IT Manager consultancy – Advice & guidance to get more from your IT
- System Reporting keeps you fully informed
- Health Check & Performance Reviews
Is my business cyber secure?
Find out how to secure your business from cyber threats
Level of service that fits you
With 3 clear levels of service to choose from and the ability to tailor the support you get the service that perfectly fits the needs of your business. View our Managed support packages
What about a contract? – You can take managed support on 1, 2 or 3 year contracts depending on which suits you best.
Guaranteed service – If we’re not delivering against our service agreement and your not happy we’ll cancel the contract with no penalty to you (it hasn’t happened yet!).
How do I pay – There’s one simple fixed fee for your support and you can choose to pay annually, quarterly or monthly whatever works best for you.
Get the right IT Support for your business
Getting the right IT support solution and provider will make all the difference to your business.
We’ll talk through your needs to ensure your IT support is exactly what you need.
“When our IT employee left the company for pastures new we decided to look at outsourcing this function. We discussed our requirements with a number of companies choosing ITSB to Support our IT. Throughout numerous discussions with various ITSB personnel and including a site visit they outshone all the other companies for their professionalism.Liz Hillier
“ITSB have worked hard to understand our business requirements and in doing so have provided the relevant solutions and services at a price that suits our business. They are always at the end of the phone or email and provide a rapid response if we have an issue. We would highly recommend them to anyone considering a new IT Support Business”Suzanne Whiteside
“From the first day of discussing with ITSB how we could improve our IT, I was excited about getting our new system installed.
The installation went exceptionally smoothly with the ITSB technician working hard to minimise any disruption.”Will Hadfield
“As a fast paced organic marketing agency our IT has to perform, ITSB have created an IT environment that allows our staff to work at their peak. The peace of mind that comes with them managing our connectivity, server, backup, security and more over both our sites means we don’t have to think about our IT on a day to day basis.”Tony Samios
Get better IT Support for your business Now
Please provide your details and one of our adviser will be in touch.