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Fast fixes to your IT problems

UK Based IT Support Team

Friendly UK tech team ready to take your call

Business Security against fines for IT breeches

Removing the worry of security breeches and fines

Experts in IT support for business

IT support across all sectors

Trusted by over 100 businesses across many industries

Use IT to grow your business

Passionate about helping businesses grow through great IT

Proactive IT Support for UK Business

All the benefits of an internal IT team, at a fraction of the cost

Get hassle free IT Support for your business, from friendly knowledgeable UK based support staff.

From rapid response remote & onsite support, proactive maintenance and active monitoring ITSB has your business covered.

We can support your:





Desktop & Laptops








Files & Data


If it's IT we're on it!

How you'll benefit from ITSB's support

Getting the right IT Support for your business makes all the difference

Whether you need help with a specific IT issue, aren’t happy with your current supplier or are looking for ongoing help with your IT.

The right IT company will make life a whole lot easier.

The benefits of great IT Support for UK Business

Remove the worries

With the cost of fines, potential extortion and clean up after a malicious attack enough to cripple a business, it’s hard to ignore! We take away the uncertainty looking after the security of your IT systems.


Improved performance

By actively monitoring and working proactively we prevent IT issues impacting your’s and your staff’s day. Keeping systems performing and reducing interruptions. Less interruptions = more work done simple!

Less Hassle

With one point of contact for all your IT needs life becomes a whole lot easier. Providing support, advice and guidance. We even deal with your 3rd party suppliers for you to help resolve issues.


Claim back your time

We become the IT point of contact for your business, taking on the responsibility of keeping things running, no more questions from staff about IT and no more staying late to look at IT issues. we’re looking after it for you.

Better staff moral

Nothing sap’s moral like slow & faulty IT. We create an environment that keeps IT fast and effective and if things do go wrong your staff have direct access to a friendly IT team that get problems resolved fast.

Predictable cost

Budgeting and cash flow are a big part of running any business, with ITSB you can fix your IT support costs. So no matter how much support you need you’ll only ever pay a set amount every month.

Help to grow

Business focused IT managers help you get the most out of your IT. Improving productivity, reducing staff overhead or changing the way you interact with your customers. IT can be made to work for you.


Remove the uncertainty

No longer will you worry if your backup’s are successful or when the last Antivirus update was run. We monitor and manage all your systems giving you confidence you, your staff and your data is safe, secure and protected.

Great Value

You get an entire IT technical team, with vast experience across multiple platforms plus the backing of business focused IT managers that have helped shape the IT for many successful businesses at a fixed cost.

It's all about performance

When it comes to looking after the IT for your business we take performance seriously having strict guidelines for service and system performance. You’ll get full service reports so you can be sure we are up to scratch!

Take a look at some of our service figures for this month 


System Uptime


Positive Feedback

Time to Fix hrs (avg)

Calls answered in sec (avg)

IT Support Checklist

Make sure you get the right support with our FREE essential support checklist

Contact us

To discuss your IT Support needs with one of the team

03333 442204

Support Checklist

Make sure you get the right support with our FREE essential support checklist

Who are ITSB

find out more info about who we are

Not what your looking for?

Have a look at our Enterprise IT or Education Sector IT for more services.

Don't take our word for it!

Have a look at what our customers have to say about IT Support from ITSB

Time to talk?

One of the team will be happy to chat through your Support needs

Call us
03333 442204

Support options?

This all sounds great so what are the support packages ITSB offer.

Not what your looking for?

Have a look at our Enterprise IT or Education Sector IT for more services.

We saved over £4000 a year on staffing costs

Just by implementing one simple piece of technology in our business.

All thanks to the IT strategy ITSB developed for us.

Your IT Support options from ITSB

Support packages designed to give you the best support for your business with straight forward pricing and the flexibility to adapt to your specific needs.

One Off Support

Get out of IT trouble fast, effective IT support carried out at an agreed hourly rate.

Pay as you go

Monitoring and alerting for your vital systems with full control of how your Support budget is spent

Proactive & Managed

Fixed cost unlimited support that takes away the IT headaches, improves productivity and helps you grow.

Fast effective IT Support for Business

One off Support

Fast effective IT support carried out at an agreed hourly rate.

Perfect for one a off issue or to test drive our service. (most customers upgrade to one of our support plans after trying our service)

Simply get in touch with details of your problem we’ll agree the hourly rate and get you back up and running fast.

Pay as you go

Get all the monitoring and alerting for your vital systems with full control of how your Support budget is spent with our Flexi support plan.

How does Flexi work? – You buy support hours at great hourly rates in blocks that suit your business. Support is called off as and when it’s needed for any IT issue. With clear guidelines in place for authorising support you are fully in control.

We'll monitor your: - click to see more
  • Security Software
  • Updates
  • Backup
  • Network & internet
  • Desktop Performance
  • Server and Cloud systems

Keeping you up to date on the health of your systems and letting you know before any work is carried out.

Fantastic IT Support from a friendly UK based team with monitoring and alerting that keeps your finger on the pulse.

Lock into great Support rates right now

IT Support you control with Monitoring & Altering

Flexi fact sheet

Take a look at our data fact sheet for all the benefits of Flexi Support

Managed proactive IT support lets you concentrate on your business

Proactive & Managed IT Support

Wouldn’t it be nice if you had an internal IT bod?  Someone who’s responsible for your IT security, regularly checks your data backups, responds to staff issues and helps you get the most out of your investment in IT.

We’ll what if you could get a whole IT team to work for you? And at a fraction of the cost of hiring a single member of staff would that make your life a whole lot easier?

Your IT Team

Our proactive & managed support package delivers all the benefits of an internal IT team with none of the draw backs. With totally unlimited support your costs are truly fixed with a guaranteed level of service.

You’ll have the full piece of mind that your systems are safe, secure and compliant. With proactive work going on to ensure your systems run smoothly, staff won’t be held back by IT.

If problems arise staff can get help directly without having to bother you and because the costs are fixed you don’t have to worry about being stung by a large bill.

Want to see what's included? - Click here
  • Monitoring and support for Desktops & laptops (Windows and Mac)
  • Managed Backup including 100gb offsite backup
  • Monitoring and support for Email
  • Managed Security including antivirus licensing for all desktops
  • Proactive Maintenance
  • Monitoring and support of your Server / Cloud systems
  • Support for Mobile Devices
  • Monitoring and support for your network and internet connection
  • Managed wireless network
  • IT Manager consultancy – Advice & guidance to get more from your IT
  • System Reporting keeps you fully informed
  • Health Check & Performance Reviews

Is my business cyber secure?

Find out how to secure your business from cyber threats

Level of service that fits you

With 3 clear levels of service to choose from and the ability to tailor the support you get the service that perfectly fits the needs of your business. View our Managed support packages

What about a contract? –  You can take managed support on 1, 2 or 3 year contracts depending on which suits you best.

Guaranteed service –  If we’re not delivering against our service agreement and your not happy we’ll cancel the contract with no penalty to you (it hasn’t happened yet!).

How do I pay –  There’s one simple fixed fee for your support and you can choose to pay annually, quarterly or monthly whatever works best for you.

Get the right IT Support for your business

Getting the right IT support solution and provider will make all the difference to your business.

We’ll talk through your needs to ensure your IT support is exactly what you need.

Great IT support takes business headaches away

Not quite sure? See what our customers think.

“When our IT employee left the company for pastures new we decided to look at outsourcing this function. We discussed our requirements with a number of companies choosing ITSB to Support our IT.  Throughout numerous discussions with various ITSB personnel and including a site visit they outshone all the other companies for their professionalism. 

Liz Hillier

Director, Hillmoore Fire Protection

“ITSB have worked hard to understand our business requirements and in doing so have provided the relevant solutions and services at a price that suits our business.  They are always at the end of the phone or email and provide a rapid response if we have an issue. We would highly recommend them to anyone considering a new IT Support Business”

Suzanne Whiteside

Operations Director, Ebit Business Solutions

“From the first day of discussing with ITSB how we could improve our IT, I was excited about getting our new system installed.

The installation went exceptionally smoothly with the ITSB technician working hard to minimise any disruption.

Will Hadfield

Director, The Surfacing Company Ltd

“As a fast paced organic marketing agency our IT has to perform, ITSB have created an IT environment that allows our staff to work at their peak. The peace of mind that comes with them managing our connectivity, server, backup, security and more over both our sites means we don’t have to think about our IT on a day to day basis.

Tony Samios

Chief Operating Officer, Caliber - Digital Agency

That’s just a sample of how you could think about your IT support!

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Get better IT Support for your business Now

Time to talk

One of our friendly team is waiting to help you. 

Call us on - 03333 442204

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