A Decade of IT Support
We're IT experts here to create your Digital IT Landscape and supercharge your organisation.
At ITSB our focus is to work with our clients to design, create and support digital IT landscapes that are robust, secure and drive efficiency whilst delivering an exceptional user experience. Our Bournemouth and London based teams are IT support experts with a wealth of knowledge across Security, Cloud, Infrastructure, Telecommunications & much more….


Our Services
Our support services are only the start of a larger story. From Security, to voice, infrastructure and cloud our services are in place to cover a wide amount of needs for your organisation.
Our Services
Our support services are only the start of a larger story. From Security, to voice, infrastructure and cloud our services are in place to cover a wide amount of needs for your organisation.
Our Sectors
Over our decade of support we’ve worked with clients whose organisations range vastly, because of this we are equipped to know the best route to take your particular IT situation.
Getting the right IT Support for your business makes all the difference. Our IT for Business Support gives you all the benefits of an internal IT team, at a fraction of the cost. From rapid response remote and onsite support, proactive maintenance, service management and active monitoring ITSB has your business covered.
Whether you’re a school, college or university that outsources your IT support or has an internal IT team, we can develop a whole new IT for education strategy that is cost effective and focuses on enhancing the learning experience. We can work alongside your existing team or as your trusted education partner to introduce new products and services focused around solid infrastructure, security and cloud.
ITSB are a specialist IT Partner for Charities that are looking to embrace technology. We focus on keeping your IT secure whilst ensuring you benefit from the variety of cloud solutions available to Charities at discounted rates.
ITSB in Numbers
Cloud Migrations
Team Members
Fantastic Clients
First Line Fix Rate
Awards
Average Feedback Score

Cyberattacks have grown by 33% during the COVID-19 outbreak!
Protect yourself with Microsoft 365 Security Monitoring!
With many organisations now using Microsoft 365 to collaborate remotely, whether that be through teams or collaborative office programs, it’s more important than ever to keep your data safe. That’s where Microsoft 365 Security Monitoring comes into play.

Cyberattacks have grown by 33% during the COVID-19 outbreak!
Protect yourself with Microsoft 365 Security Monitoring!
With many organisations now using Microsoft 365 to collaborate remotely, whether that be through teams or collaborative office programs, it’s more important than ever to keep your data safe. That’s where Microsoft 365 Security Monitoring comes into play.
Our Partners







Who are ITSB?
ITSB was formed in 2010 by Lee Dredge (MD and founder) with one goal in mind – to provide technical support with fantastic customer service. Our approach was reactive: when something broke we fixed it, but we wanted to offer customers something better. We wanted to stop things breaking in the first place, so we created ITSB Managed IT Services in 2012.
Who are ITSB?
ITSB was formed in 2010 by Lee Dredge (MD and founder) with one goal in mind – to provide technical support with fantastic customer service. Our approach was reactive: when something broke we fixed it, but we wanted to offer customers something better. We wanted to stop things breaking in the first place, so we created ITSB Managed IT Services in 2012.


What do we do?
By working with ITSB we can advise, guide, implement, support and continuously review your IT platforms. Our proven Get To Good and IT Roadmap services ensure we have a plan to get your organisation to its intended destination, whilst ensuring all of the usual IT Support Services you’d expect from an established IT Support company is in place.
What do we do?
By working with ITSB we can advise, guide, implement, support and continuously review your IT platforms. Our proven Get To Good and IT Roadmap services ensure we have a plan to get your organisation to its intended destination, whilst ensuring all of the usual IT Support Services you’d expect from an established IT Support company is in place.


Microsoft Teams!
Join 75 Million daily users and boost your remote solution by using our 6 months FREE Microsoft Teams offer.
Microsoft Teams is the hub for team collaboration in Microsoft 365. Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.

Microsoft Teams!
Join 75 Million daily users and boost your remote solution by using our 6 months FREE Microsoft Teams offer.
Microsoft Teams is the hub for team collaboration in Microsoft 365. Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.
We're here to help!
Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most. We aim to be your Trusted Technology Partner.


Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.
Alternatively, call us on 0333 344 2204
We're here to help!
Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.
Alternatively, call us on 0333 344 2204
Frequently Asked Questions
Need to speak
with our experts?
We’re here to help with any queries you might have!
Alternatively, call us on 0333 344 2204
Frequently Asked Questions
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Welcome to the team: 10 Questions with Ashley!
Introducing our new Technical Account Manager!
We’re excited to introduce you to a new face here at ITSB! Ashley Wallis joined the team earlier this week and will be assisting our clients as a Technical Account Manager! Want to get to know Ashley a little better? Read on for our 10 questions with Ashley!

Welcome to the team: 10 Questions with Ashley!
Introducing our new Technical Account Manager!
We’re excited to introduce you to a new face here at ITSB! Ashley Wallis joined the team earlier this week and will be assisting our clients as a Technical Account Manager! Want to get to know Ashley a little better? Read on for our 10 questions with Ashley!
Our Five Uniques
Over our decade of support we’ve worked with clients whose organisations range vastly, because of this we are equipped to know the best route to take your particular IT situation.
Our Five Uniques
Over our decade of support we’ve worked with clients whose organisations range vastly, because of this we are equipped to know the best route to take your particular IT situation.
People are our greatest asset, we love people! And the same applies to working with our clients. We love to meet, we love to speak. You won’t find us hiding behind email or text.
To deliver a truly valuable support service we feel the only way is to build trust and develop the partnership. We see ourselves as more than just a supplier because we care.
We’re not leaders, we’re challengers. Not one to follow the masses, we bring a new level of SLA to our client support. We’re accountable and we love nothing more than meeting the challenge.
People are our greatest asset, we love people! And the same applies to working with our clients. We love to meet, we love to speak. You won’t find us hiding behind email or text.
To deliver a truly valuable support service we feel the only way is to build trust and develop the partnership. We see ourselves as more than just a supplier because we care.
We’re not leaders, we’re challengers. Not one to follow the masses, we bring a new level of SLA to our client support. We’re accountable and we love nothing more than meeting the challenge.
Great IT isn’t just about fixing things. It’s about preventing the issues from occurring in the first place!
And not of the music variety. We do more than just IT. We help educate school children on internet safety, we’re active in our community and we care passionately about the things we do.
Speak with one of our experts today to start your journey with the team here at ITSB
Great IT isn’t just about fixing things. It’s about preventing the issues from occurring in the first place!
And not of the music variety. We do more than just IT. We help educate school children on internet safety, we’re active in our community and we care passionately about the things we do.
A word from our clients
We’re extremely proud of our customer service and the proof is in the pudding! We can talk about how great we are until we’re blue in the face, but sometimes it’s best to leave it to the experts…

With over 50 members of staff spread across 3 sites ITSB’s IT Support service has been invaluable in ensuring the day to day running of our IT systems. As a leading integrated agency our technical requirements can at times be challenging, but ITSB have risen to the occasion time and time again showing their high level of expertise to deliver the right solution. Their staff work as our trusted support partner and they feel like part of the BBD team.

We have received first class service from ITSB from the outset with their advice regarding our IT configuration and subsequent implementation. Moving IT suppler can be a dreaded process but ITSB made it much easier than anticipated and really went the extra mile for us. I have also been extremely impressed by the helpdesk and the excellent customer service we have received. We have a much stronger and stable IT platform now – backed up with first class support. We are really pleased with ITSB.

ITSB are a team of professional, skilled, customer centric and ‘down to earth’ folk. Systematic project management, quick response times, accessibility and constant communication make for a successful client experience. The personal touch is great. It is an absolute pleasure working with Lee and his Team!!!

I just wanted to thank you for the excellent support you have given CWMT so far. We’ve had great feedback from users and you will enable us to continue our charitable delivery, despite the coronavirus, which is vital.
We're here to help!
Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most. We aim to be your Trusted Technology Partner.


Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.
Alternatively, call us on 0333 344 2204
We're here to help!
Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.
Alternatively, call us on 0333 344 2204