Creating your Digital IT Landscape.
At ITSB our focus is to work with clients to design, create and support digital IT landscapes that are robust, secure and drive efficiency whilst delivering an exceptional user experience.
Our Partners
Managed Support
Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most.
Managed IT Security
ITSB are an experienced Managed Service Provider adopting IT Security into the core of our service. There are many elements to IT Security where we can help you pick and choose packages suited to you.
Managed Cloud
Having completed over 250 cloud migrations and supporting our clients across a range of Cloud platforms we are experienced in making sure the lights remain on, allowing you to focus on what you do best.
Managed Support
Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most.
Managed IT Security
ITSB are an experienced Managed Service Provider adopting IT Security into the core of our service. There are many elements to IT Security where we can help you pick and choose packages suited to you.
Managed Cloud
Having completed over 250 cloud migrations and supporting our clients across a range of Cloud platforms we are experienced in making sure the lights remain on, allowing you to focus on what you do best.
Who are ITSB?
ITSB was formed in 2010 by Lee Dredge (MD and founder) with one goal in mind – to provide technical support with fantastic customer service. Our approach was reactive: when something broke we fixed it, but we wanted to offer customers something better. We wanted to stop things breaking in the first place, so we created ITSB Managed IT Services in 2012.
What do we do?
By working with ITSB we can advise, guide, implement, support and continuously review your IT platforms. Our proven Get To Good and IT Roadmap services ensure we have a plan to get your organisation to its intended destination, whilst ensuring all of the usual IT Support Services you’d expect from an established IT Support company is in place.
Our Services
Our support services are only the start of a larger story. From Security, to voice, infrastructure and cloud our services are in place to cover a wide amount of needs for your organisation.
Managed IT Support
Business Voice
Managed IT Security
Managed Connectivity
Managed Cloud
Managed IT Infrastructure
With over 50 members of staff spread across 3 sites ITSB’s IT Support service has been invaluable in ensuring the day to day running of our IT systems. As a leading integrated agency our technical requirements can at times be challenging, but ITSB have risen to the occasion time and time again showing their high level of expertise to deliver the right solution. Their staff work as our trusted support partner and feel like part of the Bright Blue Day team.
Our Sectors
Over our decade of support we’ve worked with clients whose organisations range vastly, because of this we are equipped to know the best route to take your particular IT situation.
IT for Business
Getting the right IT Support for your business makes all the difference. Our IT for Business Support gives you all the benefits of an internal IT team, at a fraction of the cost. From rapid response remote and onsite support, proactive maintenance, service management and active monitoring ITSB has your business covered.
IT for Education
Whether you’re a school, college or university that outsources your IT support or has an internal IT team, we can develop a whole new IT for education strategy that is cost effective and focuses on enhancing the learning experience. We can work alongside your existing team or as your trusted education partner to introduce new products and services focused around solid infrastructure, security and cloud.
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ITSB are a team of professional, skilled, customer centric and ‘down to earth’ folk. Systematic project management, quick response times, accessibility and constant communication make for a successful client experience. The personal touch is great. It is an absolute pleasure working with Lee and his Team!!!
Frequently Asked Questions
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We’re here to help with any queries you might have!
Alternatively, call us on 0333 344 2204
I just wanted to thank you for the excellent support you have given CWMT so far. We’ve had great feedback from users and you will enable us to continue our charitable delivery, despite the coronavirus, which is vital.
ITSB in Numbers
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Our Five Uniques
Standing out in a crowded place is a difficult thing to do, and IT is definitely crowded. That’s why our 5 uniques help us stand out from the rest!
1) Great People:
People are our greatest asset, we love people! And the same applies to working with our clients. We love to meet, we love to speak. You won’t find us hiding behind email or text.
2) Trusted Partner
To deliver a truly valuable support service we feel the only way is to build trust and develop the partnership. We see ourselves as more than just a supplier because we care.
3) Industry Challenging SLA’s:
We’re not leaders, we’re challengers. Not one to follow the masses, we bring a new level of SLA to our client support. We’re accountable and we love nothing more than meeting the challenge.
4) Uptime Focused
Great IT isn’t just about fixing things. It’s about preventing the issues from occurring in the first place!
5) We’ve Got Soul….
And not of the music variety. We do more than just IT. We help educate school children on internet safety, we’re active in our community and we care passionately about the things we do.
Our IT Stories
No matter what is happening in the world, our lives in one way or another, involves IT. We pride ourselves on keeping our clients and subscribers up-to date with the latest advice, news, developments and more from the world of IT. Take a look at our latest Security stories below and head over to our Blog platform The ITSB Byte for more.
We have received first class service from ITSB from the outset with their advice regarding our IT configuration and subsequent implementation. Moving IT suppler can be a dreaded process but ITSB made it much easier than anticipated and really went the extra mile for us. I have also been extremely impressed by the helpdesk and the excellent customer service we have received. We have a much stronger and stable IT platform now – backed up with first class support. We are really pleased with ITSB.
Have an IT question or looking to partner? Get in touch below....
Alternatively, call us on 0333 344 2204
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