Just when you thought all you needed was IT Support.....
You Found ITSB!
Enabling your growth and success every step of the way
IT Support for Business
IT Support for Schools & Education
IT Support for Charities
Our support services are only the start of a larger story. From Security, to voice, infrastructure and cloud our services are in place to cover a wide amount of needs for your organisation.
Frequently asked questions
In our opinion IT Support is now a given. We believe that high quality support is a standard that clients simply expect so we have to stand out in other ways. We do this by working with our clients to help them develop and improve their systems to maximise reliability and security whilst ensuring they receive the very best technical advice which aligns to their plans.
We have invested heavily in our monitoring platforms to ensure that the key infrastructure, services and applications that our clients depend on are monitored and checked 24/7. All of this information feeds into our Service Desk platform which allows our engineers to detect and react to health check alerts received before they become a real problem that causes downtime.
Managed IT services are a proactive form of IT Service where we work in close partnership with our clients to deliver the right technology solutions to help ensure maximum uptime and security whilst enhancing growth and efficiency.
What makes us different? Our 5 Uniques!
Standing out in a crowded place is a difficult thing to do, and IT is definitely crowded. That’s why our 5 uniques help us stand out from the rest!
1) Great People:
People are our greatest asset, we love people! And the same applies to working with our clients. We love to meet, we love to speak. You won’t find us hiding behind email or text.
2) Trusted Partner:
To deliver a truly valuable support service we feel the only way is to build trust and develop the partnership. We see ourselves as more than just a supplier because we care.
3) Uptime Focused:
Great IT isn’t just about fixing things. In our opinion it is about preventing the issues from occurring in the first place.
4) Industry Challenging SLA’s:
We’re not leaders, we’re challengers. Not one to follow the masses we bring a new level of SLA our clients support. We’re accountable and we love nothing more than meeting the challenge.
5) We’ve Got Soul….
And not of the music variety. We do more than just IT. We help educate school children on internet safety, we’re active in our community and we care passionately about the things we do.
We’re extremely proud of our customer service and the proof is in the pudding! We can talk about how great we are until we’re blue in the face, but sometimes it’s best to leave it to the experts…
Start Your Journey
Sometimes the best things in life start with a simple hello….