ITSB was formed in 2010 by Lee Dredge (MD and founder) with one goal in mind – to provide technical support with fantastic customer service. Our approach was reactive: when something broke we fixed it. But we wanted to offer customers something better. We wanted to stop things breaking in the first place, so we created ITSB Managed IT Services in 2012. Check out a detailed timeline of our decade long history below…

For the past decade we’ve prided ourselves on the way we interact with our teams, our clients and the outside world. Our ethos can be broken down into 5 core values that the team here at ITSB enforces on a daily basis. It is our mission to make sure we never fall short of any of our values.

Our experience and expertise allow us to deliver robust, future-proof solutions to your IT needs. Whether it’s migrating to the cloud, upgrading a network or moving your entire infrastructure, our track record means you’ll get the solution that’s perfect for your needs. 

It’s all about People, Process and Technology. We ensure we’ve got great people (technically gifted with great communication skills). We have solid processes – we’ve got it all planned out and are constantly looking to improve and help our clients with their processes. We only use technology that we know, trust and that is the right fit for our clients. It’s easy to say yes to everything but we are honest, we let you know if we feel aren’t the right fit or able to support the technology.

We recently passed a major milestone here at ITSB having celebrated our tenth anniversary. Yes we know, we look so young, it’s hard to believe we’re 10 years old! To celebrate we decided to commission an exciting rebrand to mark a new chapter in our history. We wanted to represent who we are in 2020, more skilled, more dynamic, unified & strong. You can read all about our rebrand here, and check out a couple of nifty before and afters below…..