Welcome to your career at ITSB!
We like to think we’re proof the workplace KAHHHHN be a blast (we’re praying you got that quote) and here at ITSB we’re always excited to speak with talented individuals looking to take their careers to the next level – if that sounds like you then you’re in the right place!
Our Opportunities
Project Engineer
Position Open
Accounts Assistant
Position Filled
Accounts Assistant
Position Filled
Welcome to your career at ITSB!
We like to think we’re proof the workplace KAHHHHN be a blast (we’re praying you got that quote) and here at ITSB we’re always excited to speak with talented individuals looking to take their careers to the next level – if that sounds like you then you’re in the right place!
It's all about you!
Finding the right company and career is hard, we’ve all been in situations we haven’t been happy with and throughout our decade history we’ve strived to not be that workplace. At ITSB we put the emphasis on you as a talented individual. If you’re a part of the team we believe in you and your skills fully and are here to expand, facilitate and nurture your skills and passion for your craft.
It's all about you!
Finding the right company and career is hard, we’ve all been in situations we haven’t been happy with and throughout our decade history we’ve strived to not be that workplace. At ITSB we put the emphasis on you as a talented individual. If you’re a part of the team we believe in you and your skills fully and are here to expand, facilitate and nurture your skills and passion for your craft.
Who are we?
ITSB was formed in 2010 by Lee Dredge (MD and founder) with one goal in mind – to provide technical support with fantastic customer service. Our approach was reactive: when something broke, we fixed it! That was great, but we wanted to offer our clients something even better. We wanted to stop things breaking in the first place, so we created ITSB Managed IT Services in 2012! Check out a full run through of who we are and our history after the jump……..
Who are we?
ITSB was formed in 2010 by Lee Dredge (MD and founder) with one goal in mind – to provide technical support with fantastic customer service. Our approach was reactive: when something broke, we fixed it! That was great, but we wanted to offer our clients something even better. We wanted to stop things breaking in the first place, so we created ITSB Managed IT Services in 2012! Check out a full run through of who we are and our history after the jump……..
Why work with us?
We completely understand the huge responsibility we have to make your working life as comfortable, satisfying and most importantly beneficial to you as possible. As a nation we all work an average of 35-39 hours a week so what good is a miserable job!? Here at ITSB we’re constantly striving to impress our teams with our working benefits, check out a few of them below!
Everyone at ITSB is passionate about what they do and are experts in their field. This isn’t possible without the ability to develop our skills in an ever changing world though! Because we believe in our individuals as people, we make a point of facilitating qualifications, training and more self development processes for our entire. From Marketing, Accounts to our Techies we’re here to help everyone grow and to reach their full personal development – including you!
As part of the ITSB team we’re also pleased to offer you the use of Perkbox! On Perk Box you’re able to search through hundreds of exclusive offers that range from free gym memberships, huge discounts on technology, beauty products and more. It truly is your oyster and our thanks to our teams.
Let’s face it, COVID-19 has changed the way we all work! Remote working has never been a hotter topic and we’re big fans here at ITSB. We believe in our teams as individuals, we’re not micro managers so it’s our pleasure to give you the full autonomy to choose where you primarily work from, home, office, both, it doesn’t matter! We encourage our teams to see their workloads as their own mini businesses, that means we need to give you the freedom to work in whatever way suits you!
A successful work environment is one where you feel comfortable and one where you feel you’re your own individual as well as a team. With this in mind, we promote a comfortable uniform in our offices.
Support isn’t purely restricted to our wonderful clients. Your wellbeing comes in many forms and we’re proud to have a fresh supply of fresh fruits on a daily basis in our offices for your psychical wellbeing (on top of exclusive discounts on fitness memberships and equipment via Perkbox) but more than that we’re here for your mental wellbeing. We’re here to help wherever we can and enforce a family first culture so you feel comfortable to prioritise family matters when they come up.
Discounts, personal development, the autonomy to work how you want and free fruit are all good but sometimes it’s also nice to let your hair down and have some fun! Though never enforced if you’d rather not we love a good social get together whether that be a group meal out or something more adventurous! We’re proud to say that our teams generally get on and we love to facilitate as much fun out of work as we can!
Welcome to the team: 10 Questions with Ashley!
Introducing our new Technical Account Manager!
We’re excited to introduce you to a new face here at ITSB! Ashley Wallis joined the team earlier this week and will be assisting our clients as a Technical Account Manager! Want to get to know Ashley a little better? Read on for our 10 questions with Ashley!
Welcome to the team: 10 Questions with Ashley!
Introducing our new Technical Account Manager!
We’re excited to introduce you to a new face here at ITSB! Ashley Wallis joined the team earlier this week and will be assisting our clients as a Technical Account Manager! Want to get to know Ashley a little better? Read on for our 10 questions with Ashley!
Where are we?
Need to hold a client meeting in central London? Sorted. Love the sound of working life by the beach? Also sorted! With offices in London & Bournemouth we have you covered!
Fancy joining the team!?
Check out our open opportunities!
Fancy joining the team!?
Check out our open opportunities!
Our Partners
Why our clients love us!
Standing out in a crowded place is a difficult thing to do, and IT is definitely crowded. That’s why our 5 uniques help us stand out from the rest!
People are our greatest asset, we love people! And the same applies to working with our clients. We love to meet, we love to speak. You won’t find us hiding behind email or text.
To deliver a truly valuable support service we feel the only way is to build trust and develop the partnership. We see ourselves as more than just a supplier because we care.
We’re not leaders, we’re challengers. Not one to follow the masses, we bring a new level of SLA to our client support. We’re accountable and we love nothing more than meeting the challenge.
Great IT isn’t just about fixing things. It’s about preventing the issues from occurring in the first place!
And not of the music variety. We do more than just IT. We help educate school children on internet safety, we’re active in our community and we care passionately about the things we do.
ITSB in Numbers
Cloud Migrations
Team Members
Fantastic Clients
First Contact Fix Rate
National Awards
Average Feedback Score
Our Opportunities
We’re always on the look out for great talent here at ITSB. If that sounds like you, check out our open opportunities and get in touch if one takes your fancy!
Send your CV to recruitment@itsb.co.uk with the job role (If Applicable) as your subject. Because your time matters we aim to respond to every CV entry whether you’re successful or not!
In light of COVID-19 all of our initial first stage interviews will be conducted virtually for the foreseeable future.
Our IT Stories
No matter what is happening in the world, our lives in one way or another, involves IT. We pride ourselves on keeping our clients and subscribers up-to date with the latest advice, news, developments and more from the world of IT. Take a look at our latest Security stories below and head over to our Blog platform The ITSB Byte for more.
What makes us different?
Why you'll like us
Our experience and expertise allow us to deliver robust, future-proof solutions to your IT needs. Whether it’s migrating to the cloud, upgrading a network or moving your entire infrastructure, our track record means you’ll get the solution that’s perfect for your needs.
It’s all about People, Process and Technology. We ensure we’ve got great people (technically gifted with great communication skills). We have solid processes – we’ve got it all planned out and are constantly looking to improve and help our clients with their processes. We only use technology that we know, trust and that is the right fit for our clients. It’s easy to say yes to everything but we are honest, we let you know if we feel aren’t the right fit or able to support the technology.
We’re as good at customer service as we are at technical support. And we’re really good at technical support.
We’re not driven by sales targets. So we don’t sell you anything you don’t need. Instead, you get good, honest advice.
We listen to what you need to succeed and build a package of support that is completely unique and works best for you.
We don’t just look after your IT. We want to help you succeed and grow and are there to offer advice and guidance to ensure you are making the most out of the advantages technology provides.
We don’t do jargon because we’re great at explaining things without it.
We want to see your organisation thrive so we show you where IT can help.
We're here to help!
Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most. We aim to be your Trusted Technology Partner.
Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.
Alternatively, call us on 0333 344 2204
We're here to help!
Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.
Alternatively, call us on 0333 344 2204
Frequently Asked Questions
ITSB in Numbers
Cloud Migrations
Team Members
Fantastic Clients
First Contact Fix Rate
National Awards
Average Feedback Score
10 years anniversary rebrand
We recently celebrated our 10th Birthday!
We recently passed a major milestone here at ITSB having celebrated our tenth anniversary. Yes we know, we look so young, it’s hard to believe we’re 10 years old! To celebrate we decided to commission an exciting rebrand to mark a new chapter in our history. We wanted to represent who we are in 2020, more skilled, more dynamic, unified & strong. You can read all about our rebrand here, and check out a couple of nifty before and afters below…..
Our IT Stories
No matter what is happening in the world, our lives in one way or another, involves IT. We pride ourselves on keeping our clients and subscribers up-to date with the latest advice, news, developments and more from the world of IT. Take a look at our latest Security stories below and head over to our Blog platform The ITSB Byte for more.
Cyberattacks have grown by 33% during the COVID-19 outbreak!
Protect yourself with Microsoft 365 Security Monitoring!
With many organisations now using Microsoft 365 to collaborate remotely, whether that be through teams or collaborative office programs, it’s more important than ever to keep your data safe. That’s where Microsoft 365 Security Monitoring comes into play.
Microsoft Teams!
Join 75 Million daily users and boost your remote solution by using our 6 months FREE Microsoft Teams offer.
Microsoft Teams is the hub for team collaboration in Microsoft 365. Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.
Microsoft Teams!
Join 75 Million daily users and boost your remote solution by using our 6 months FREE Microsoft Teams offer.
Microsoft Teams is the hub for team collaboration in Microsoft 365. Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.
We're here to help!
Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most. We aim to be your Trusted Technology Partner.
Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.
Alternatively, call us on 0333 344 2204
We're here to help!
Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.
Alternatively, call us on 0333 344 2204
