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Welcome to your career at ITSB!

We like to think we’re proof the workplace KAHHHHN be a blast (we’re praying you got that quote) and here at ITSB we’re always excited to speak with talented individuals looking to take their careers to the next level – if that sounds like you then you’re in the right place!

Our Opportunities

Project Engineer

Position Open

learn more

Accounts Assistant

Position Filled

Accounts Assistant

Position Filled

Welcome to your career at ITSB!

We like to think we’re proof the workplace KAHHHHN be a blast (we’re praying you got that quote) and here at ITSB we’re always excited to speak with talented individuals looking to take their careers to the next level – if that sounds like you then you’re in the right place!

View our open oppurtunities
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It's all about you!

Finding the right company and career is hard, we’ve all been in situations we haven’t been happy with and throughout our decade history we’ve strived to not be that workplace. At ITSB we put the emphasis on you as a talented individual. If you’re a part of the team we believe in you and your skills fully and are here to expand, facilitate and nurture your skills and passion for your craft.

weinvestinyou
teamcomp3
bdsip 1

It's all about you!

Finding the right company and career is hard, we’ve all been in situations we haven’t been happy with and throughout our decade history we’ve strived to not be that workplace. At ITSB we put the emphasis on you as a talented individual. If you’re a part of the team we believe in you and your skills fully and are here to expand, facilitate and nurture your skills and passion for your craft.

weinvestinyou
teamcomp3
bdsip 1
team33
teamcomp3

Who are we?

ITSB was formed in 2010 by Lee Dredge (MD and founder) with one goal in mind – to provide technical support with fantastic customer service. Our approach was reactive: when something broke, we fixed it! That was great, but we wanted to offer our clients something even better. We wanted to stop things breaking in the first place, so we created ITSB Managed IT Services in 2012! Check out a full run through of who we are and our history after the jump……..

Our History
teamcomp3

Who are we?

ITSB was formed in 2010 by Lee Dredge (MD and founder) with one goal in mind – to provide technical support with fantastic customer service. Our approach was reactive: when something broke, we fixed it! That was great, but we wanted to offer our clients something even better. We wanted to stop things breaking in the first place, so we created ITSB Managed IT Services in 2012! Check out a full run through of who we are and our history after the jump……..

Our History

Why work with us?

We completely understand the huge responsibility we have to make your working life as comfortable, satisfying and most importantly beneficial to you as possible. As a nation we all work an average of 35-39 hours a week so what good is a miserable job!? Here at ITSB we’re constantly striving to impress our teams with our working benefits, check out a few of them below!

Personal Development
Everyone at ITSB is passionate about what they do and are experts in their field. This isn’t possible without the ability to develop our skills in an ever changing world though! Because we believe in our individuals as people, we make a point of facilitating qualifications, training and more self development processes for our entire. From Marketing, Accounts to our Techies we’re here to help everyone grow and to reach their full personal development – including you!
Perkbox for Amazing Discounts
As part of the ITSB team we’re also pleased to offer you the use of Perkbox! On Perk Box you’re able to search through hundreds of exclusive offers that range from free gym memberships, huge discounts on technology, beauty products and more. It truly is your oyster and our thanks to our teams.  
Workplace Autonomy
Let’s face it, COVID-19 has changed the way we all work! Remote working has never been a hotter topic and we’re big fans here at ITSB. We believe in our teams as individuals, we’re not micro managers so it’s our pleasure to give you the full autonomy to choose where you primarily work from, home, office, both, it doesn’t matter! We encourage our teams to see their workloads as their own mini businesses, that means we need to give you the freedom to work in whatever way suits you! 
Relaxed Uniform
A successful work environment is one where you feel comfortable and one where you feel you’re your own individual as well as a team. With this in mind, we promote a comfortable uniform in our offices. 
We Support You
Support isn’t purely restricted to our wonderful clients. Your wellbeing comes in many forms and we’re proud to have a fresh supply of fresh fruits on a daily basis in our offices for your psychical wellbeing (on top of exclusive discounts on fitness memberships and equipment via Perkbox) but more than that we’re here for your mental wellbeing. We’re here to help wherever we can and enforce a family first culture so you feel comfortable to prioritise family matters when they come up.
Social Events!
Discounts, personal development, the autonomy to work how you want and free fruit are all good but sometimes it’s also nice to let your hair down and have some fun! Though never enforced if you’d rather not we love a good social get together whether that be a group meal out or something more adventurous! We’re proud to say that our teams generally get on and we love to facilitate as much fun out of work as we can!
Meet Ashley Blog

Welcome to the team: 10 Questions with Ashley!

Introducing our new Technical Account Manager!

We’re excited to introduce you to a new face here at ITSB! Ashley Wallis joined the team earlier this week and will be assisting our clients as a Technical Account Manager! Want to get to know Ashley a little better? Read on for our 10 questions with Ashley!

Read More
Meet Ashley Blog

Welcome to the team: 10 Questions with Ashley!

Introducing our new Technical Account Manager!

We’re excited to introduce you to a new face here at ITSB! Ashley Wallis joined the team earlier this week and will be assisting our clients as a Technical Account Manager! Want to get to know Ashley a little better? Read on for our 10 questions with Ashley!

Read More
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Where are we?

Need to hold a client meeting in central London? Sorted. Love the sound of working life by the beach? Also sorted! With offices in London & Bournemouth we have you covered!
Bournemouth-Office3
Bournemouth, UK
Suite 3, Richmond House, Richmond Hill
Bournemouth, BH2 6EZ
London-Office
London, UK
Kemp House, 152-160 City Road
London, EC1V 2NX
Service Desk Team Leader

Fancy joining the team!?

Check out our open opportunities!
Opportunities

Fancy joining the team!?

Check out our open opportunities!
Opportunities
Service Desk Team Leader

Our Partners

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SOPHOS
Zen Internet
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Why our clients love us!

Standing out in a crowded place is a difficult thing to do, and IT is definitely crowded. That’s why our 5 uniques help us stand out from the rest!
1) Great People:
People are our greatest asset, we love people! And the same applies to working with our clients. We love to meet, we love to speak. You won’t find us hiding behind email or text.
2) Trusted Partner
To deliver a truly valuable support service we feel the only way is to build trust and develop the partnership. We see ourselves as more than just a supplier because we care.
3) Industry Challenging SLA’s:
We’re not leaders, we’re challengers. Not one to follow the masses, we bring a new level of SLA to our client support. We’re accountable and we love nothing more than meeting the challenge.
4) Uptime Focused
Great IT isn’t just about fixing things. It’s  about preventing the issues from occurring in the first place!
5) We’ve Got Soul….
And not of the music variety. We do more than just IT. We help educate school children on internet safety, we’re active in our community and we care passionately about the things we do.

ITSB in Numbers

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Cloud Migrations

0

Team Members

0

Fantastic Clients

0%

First Contact Fix Rate

0

National Awards

0/5

Average Feedback Score

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Our Opportunities

We’re always on the look out for great talent here at ITSB. If that sounds like you, check out our open opportunities and get in touch if one takes your fancy!
Send your CV to recruitment@itsb.co.uk with the job role (If Applicable) as your subject. Because your time matters we aim to respond to every CV entry whether you’re successful or not!
In light of COVID-19 all of our initial first stage interviews will be conducted virtually for the foreseeable future. 
Project Engineer
Recruiting (3-month contract)

We’re looking for a talented engineer to come and help us in our project team delivering O365 services. The ideal person will have O365, Azure and Sharepoint experience and be confident with the Microsoft 365 stack.

Get in touch if you’re an engineer looking to get into project delivery or already have project delivery experience wanting to get your teeth into something new!

If that sounds like you then we’d love to hear from you! Send your CV to recruitment@itsb.co.uk and we’ll take it from there!

Send us your CV

Our IT Stories

No matter what is happening in the world, our lives in one way or another, involves IT. We pride ourselves on keeping our clients and subscribers up-to date with the latest advice, news, developments and more from the world of IT. Take a look at our latest Security stories below and head over to our Blog platform The ITSB Byte for more.

Archives

The 5 Top Benefits of Using Microsoft 365
Cloud Microsoft Teams
14 January 2021

The 5 Top Benefits of Using Microsoft 365

Tom Fuller
0
How do hackers commit cyber crime and what can you do about it?
Cyber Security
10 December 2020

How do hackers commit cyber crime and what can you do about it?

Tom Fuller
0
Microsoft Teams now minimises meeting background noise with artificial intelligence
Cloud Microsoft Teams
3 December 2020

Microsoft Teams now minimises meeting background noise with artificial intelligence

Tom Fuller
0
Visions of a post-pandemic hybrid workforce
IT Support
25 November 2020

Visions of a post-pandemic hybrid workforce

Tom Fuller
0
123…31

What makes us different?

Why you'll like us

Our experience and expertise allow us to deliver robust, future-proof solutions to your IT needs. Whether it’s migrating to the cloud, upgrading a network or moving your entire infrastructure, our track record means you’ll get the solution that’s perfect for your needs. 

It’s all about People, Process and Technology. We ensure we’ve got great people (technically gifted with great communication skills). We have solid processes – we’ve got it all planned out and are constantly looking to improve and help our clients with their processes. We only use technology that we know, trust and that is the right fit for our clients. It’s easy to say yes to everything but we are honest, we let you know if we feel aren’t the right fit or able to support the technology.

Excellent Customer Service
We’re as good at customer service as we are at technical support. And we’re really good at technical support.
No Sales Pressure
We’re not driven by sales targets. So we don’t sell you anything you don’t need. Instead, you get good, honest advice.
Customised Support
We listen to what you need to succeed and build a package of support that is completely unique and works best for you.
Helping you to grow & succeed!
We don’t just look after your IT. We want to help you succeed and grow and are there to offer advice and guidance to ensure you are making the most out of the advantages technology provides.
No Time-wasting
We don’t do jargon because we’re great at explaining things without it.
We're here to help
We want to see your organisation thrive so we show you where IT can help.

We're here to help!

Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most. We aim to be your Trusted Technology Partner. 
Microsoft Silver Partner Bournemouth
Cyber Essentials internet Safety Certificate Bournemouth

Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.

Alternatively, call us on 0333 344 2204

We're here to help!

Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.

Alternatively, call us on 0333 344 2204

Frequently Asked Questions

Why Managed IT Services?
All businesses need technology to operate. In most businesses, IT resources are limited and can be quickly overwhelmed. If you fall behind in keeping up with backups, patches, security, etc., chances are you’ll eventually face an IT outage or other technology problem that will negatively impact your business. 
Managed services allow a business to outsource their IT operations. The managed services provider (MSP) assumes ongoing responsibility for 24-hour monitoring, managing and problem resolution for the business’s IT systems. 
In most cases, a reputable MSP is far less expensive than hiring, training, and retaining your own IT staff. For companies without dedicated IT staff, there is always a staff member that is the go-to “IT person”. Using an MSP lets that staff member focus on the company’s business instead of handling IT problems, which is better for the bottom line. 
If you would prefer to retain control of your IT in house then we would be happy to work alongside your existing team. We can support you with projects, scaling, covering staff absence or just generally help with any skills gaps you might have.
Why do we pre-empt IT issues before they happen?
We’re an IT company with a straightforward approach to delivering technical support with one single purpose: to serve our clients with incredible support! We focus on you, ensuring you get the value you deserve from your IT partner to help your organisation develop and grow. We are the “Go To” people who can offer solid advice that comes from putting your needs before our own sales targets.  
We believe in making sure technology delivers for your organisation and is highly available. Downtime can cause massive disruption and cost money/prevent a business earning money. It can disrupt lessons or worst case can involve losses of data or security breaches. Our view on this if you prevent it going wrong in the first place you  can prevent and minimise the risk of a whole world of pain in the future. After all… we should service our cars, we should visit the gym, we should visit the dentist all to avoid disruption and illness in future so why not treat our IT the same way?

ITSB in Numbers

0+

Cloud Migrations

0

Team Members

0

Fantastic Clients

0%

First Contact Fix Rate

0

National Awards

0/5

Average Feedback Score

10 years anniversary rebrand

We recently celebrated our 10th Birthday!

We recently passed a major milestone here at ITSB having celebrated our tenth anniversary. Yes we know, we look so young, it’s hard to believe we’re 10 years old! To celebrate we decided to commission an exciting rebrand to mark a new chapter in our history. We wanted to represent who we are in 2020, more skilled, more dynamic, unified & strong. You can read all about our rebrand here, and check out a couple of nifty before and afters below…..
AFTER1
BEFORE1
Read the full story

Our IT Stories

No matter what is happening in the world, our lives in one way or another, involves IT. We pride ourselves on keeping our clients and subscribers up-to date with the latest advice, news, developments and more from the world of IT. Take a look at our latest Security stories below and head over to our Blog platform The ITSB Byte for more.

Archives

The 5 Top Benefits of Using Microsoft 365
Cloud Microsoft Teams
14 January 2021

The 5 Top Benefits of Using Microsoft 365

Tom Fuller
0
How do hackers commit cyber crime and what can you do about it?
Cyber Security
10 December 2020

How do hackers commit cyber crime and what can you do about it?

Tom Fuller
0
Microsoft Teams now minimises meeting background noise with artificial intelligence
Cloud Microsoft Teams
3 December 2020

Microsoft Teams now minimises meeting background noise with artificial intelligence

Tom Fuller
0
Visions of a post-pandemic hybrid workforce
IT Support
25 November 2020

Visions of a post-pandemic hybrid workforce

Tom Fuller
0
123…31
Microsoft 365 Security Monitoring Bournemouth Services

Cyberattacks have grown by 33% during the COVID-19 outbreak!

Protect yourself with Microsoft 365 Security Monitoring!

With many organisations now using Microsoft 365 to collaborate remotely, whether that be through teams or collaborative office programs, it’s more important than ever to keep your data safe. That’s where Microsoft 365 Security Monitoring comes into play.
Learn More
Microsoft Teams offers Bournemouth

Microsoft Teams!

Join 75 Million daily users and boost your remote solution by using our 6 months FREE Microsoft Teams offer.

Microsoft Teams is the hub for team collaboration in Microsoft 365. Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.

Learn More
Microsoft Teams offers Bournemouth

Microsoft Teams!

Join 75 Million daily users and boost your remote solution by using our 6 months FREE Microsoft Teams offer.

Microsoft Teams is the hub for team collaboration in Microsoft 365. Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.

Learn More

We're here to help!

Finding the right IT Support company is a tricky process. There are so many out there and it’s a minefield to choose from the many lists of services they offer. We believe that we’re different to most. We aim to be your Trusted Technology Partner. 
Microsoft Silver Partner Bournemouth
Cyber Essentials internet Safety Certificate Bournemouth

Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.

Alternatively, call us on 0333 344 2204

We're here to help!

Get in touch below and let us know how we can help. A member of our team will be with you to discuss your needs further or to answer any questions you might have.

Alternatively, call us on 0333 344 2204

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Our Services

Our support services are only the start of a larger story. From Security, to voice, infrastructure and cloud our services are in place to cover a wide amount of needs for your organisation.
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