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Why Monitoring is Important

– It’s critical to keep your Cloud systems and data secure to avoid a breach

– Most IT teams don’t pro-actively monitor for behaviours that looks like a hacker in their Cloud

– By identifying the issue before it occurs you can prevent expense, downtime and inconvenience as well as protect your reputation

Benefits

– Identify breaches through analysis rather than after the incident takes place

– Resolve issues as soon as they are identified

– Manage your Microsoft 365 environment for a fraction of the cost of employing a Security Operations Centre (SOC)

– Perfect service for businesses, schools and charities looking to take their IT security to the next level

Features

Proactively monitor Microsoft 365 services such as:

– Email activity

– Data access and modification in Sharepoint and OneDrive

– Microsoft Teams activity and file sharing

– Analyse log files

– Spot creation of auto forwarded emails

What is Microsoft 365 Security Monitoring?

Many businesses are now using Microsoft 365 to work collaboratively from anywhere. Typical support services cover the operational and service management within this environment, but security is now a much more pressing matter and one that is often not included within a support package.

Hackers look for opportunities to exploit Microsoft 365 environments and the users that utilise the platform, often organisations will know nothing about an attack until it is too late, and the platform/data or user have been compromised.

Why ITSB?

ITSB deliver Microsoft 365 security monitoring. We can track the way an attacker navigates through the network: picking up on an unusual location of login, network lateral movement and data exfiltration. By correlating this data and more, the patterns of attackers are easily spotted. As soon as an incident is identified, we will be alerted and action will be taken before damage is done.

Interested in discussing Microsoft 365 Security Monitoring further? Get in touch...

Alternatively, call us on 0333 344 2204

Monitoring & Alerting

As well as managed Microsoft 365 security monitoring, security dashboards shows all the productivity info you need for your auditing requirements. The dashboard has been created in view of offering an in depth look at operational activity within Microsoft 365 which gives you an understanding of who is doing what. The new and improved dashboard allows you to gain insights for all the following in an easily digestible way.

Microsoft Exchange Activity

– Login Locations
– Successful and failed logins
– Inbound / outbound email traffic

– Deleted emails
– Microsoft Exchange Activity (email platform)
– Email Attachments

Sharepoint and OneDrive Activity

– Files Accessed
– Files Previewed
– Files Modified
– Files Uploaded

– Files Moved
– Files Deleted
– Files Downloaded

Microsoft Teams

– Teams Meetings
– Files Shared Over Teams
– Teams Activity

Dashboard

With the Microsoft 365 monitoring detailed dashboard, you can search per user or perform a search on several users at one time to see activity throughout a chosen time period, whether that be throughout the day, week or month. With the ability to input dates from start date to end date, you are easily able to pull off audit reports to suit your specific requirements.

Alternatively if ITSB manages the monitoring platform for you pro-actively, we can do this for you at your request or on a scheduled basis.

Managed vs Unmanaged

The Microsoft 365 Security and Operational monitoring service can be offered with two levels of service. Please note that these are options are also available as part of an ITSB Managed Service Support Plan.

Dashboard

Alternatively if ITSB manages the monitoring platform for you pro-actively, we can do this for you at your request or on a scheduled basis.

Managed vs Unmanaged

Unmanaged Service

Unmanaged is defined as a monitoring only service which will create alerts into either your internal IT department or your internal IT contact for review. Alternatively, the alert can be directed to the ITSB Service desk where resolution will be discussed with you and resolution will be charged on a time and materials basis at our standard hourly rate or from your block hour pre-paid timebank.

Managed Service

Managed is defined as a monitoring service with remediation of identified issues included. This process will involve ITSB receiving the alert and acting upon it within agreed SLA timeframes. This can either be a standalone Managed Service sat alongside your existing IT Support agreement or delivered as a standalone service.

Speak with our experts

Frequently Asked Questions

Can we trace if someone extracted information from the network when they for example put in their resignation, to validate they didn’t breach any of the non-competition clauses in a contract?

Yes, this capability is certainly present inside the Microsoft 365 monitoring solution. It is possible to have a full overview of what users have been doing. The ability to review files, folders and emails that have been accessed, downloaded, deleted, etc, gives this overview in time and place. This is a great benefit to identify any data that may have been stolen or leaked, drilling down to the user and IP address.

*Important note* The contents of files or emails themselves are not visible to ITSB or our partner Bluedog, only the filenames and locations of files inside SharePoint/OneDrive and the subject of email or filename of the attachment.

Can we find out if someone is in a different location than where they claim they are?

Yes, this is possible as the IP address of user activity is stored with the location at the time of the activity. This allows the security team to determine where users are located while performing their activities.

Can we see if a certain office location is working more proactive than other locations are?

Yes, the capability of grouping data sets based on geolocation, country and city are present in the Microsoft 365 monitoring solution. This gives the ability to check on performance or make other geographical correlations from the data.

Would this offering be able to provide a report to show the number of external (only) emails sent by each user over a period, i.e. seven days?

Yes, this is possible. The Exchange dashboard provides insights into email behaviour from within the company. It also shows how email is treated, showing the types of email a user sends and receives. This provides great insights on any targeted attacks on the company. Identifying which users are receiving most phishing attacks and looking at the kind of malware. With this information, our service can provide recommendations on what action to take that will improve security measures for the business.

Can the service be delivered alongside an existing IT Support service even if provided by another company?

Yes absolutely, to deliver this service ITSB simply requires admin access to Microsoft 365 and can send the alerts to your existing IT provider when received.

Interested in discussing Microsoft 365 Security Monitoring further? Get in touch...

Alternatively, call us on 0333 344 2204

Our Security Offers

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Microsoft 365 Security Monitoring

Whether you're at the start of your IT Security journey or want to build IT Security into the core of your IT Service, we're here to help. Get in touch...

Why Monitoring is Important

Benefits

Features

What is Microsoft 365 Security Monitoring?

Why ITSB?

Interested in discussing Microsoft 365 Security Monitoring further? Get in touch...