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protectyourbusiness

Home / protectyourbusiness
24Apr

Using Microsoft Teams to Keep Your Organisation Secure

April 24, 2020 IT Support Business Cloud, Cyber Security, Microsoft Teams 10

Working from home is now the new ‘normal’. Organisations able to do so have transitioned to remote working and, with no clear indication on the expected length of the COVID-19 lockdown, are getting comfortable; establishing remote routines, revising business strategies and implementing appropriate solutions to enable their teams to work from home efficiently.

With increased reliance on remote working solutions, coupled with reports of increased cyberattacks related to COVID-19, it’s crucial to make sure that the technologies you’ve chosen for your business are secure.

Microsoft’s collaboration platform ‘Teams’ has seen an unprecedented spike in usage since the COVID-19 pandemic first locked the UK down in March. Our partners at Microsoft discovered that usage rose 200% in just 2 weeks, recording a mind-blowing 2.7 billion meeting minutes in one day on the 31st March.

Microsoft Teams, part of the Microsoft 365 (formerly Office 365) family, is designed to be a ‘virtual office’ and focuses on enabling remote collaboration, with features such as seamless video calling, easy chat, file sharing and collaborative working channels. By offering this variety of communication options, Microsoft Teams aims to increase remote productivity, focus and collaboration amongst its users: strong requirements during the COVID-19 lockdown. But during the current challenging climate, businesses need to know that their remote working solutions are secure.

tEAMSsECURE

So, how safe is Microsoft Teams?

During a recent press release, Jared Spatero, VP for Microsoft 365, explained that “Now more than ever, people need to know that their virtual conversations are private and secure. At Microsoft, privacy and security are never an afterthought”. Microsoft has built Teams on their Microsoft 365 hyper-scale, enterprise-grade cloud, which offers some pretty heavy-duty security and compliance capabilities.

Security statements and ethos’ are reassuring but businesses need security measures that suit their individual requirements; healthcare organisations are concerned about patient privacy, consumer businesses are worried about their customer data, and financial institutions need to prevent cyberattacks. Microsoft Teams offers advanced security and privacy features designed to meet the needs of different industries. Teams’ core security features include:

The ‘Trustworthy by default and design’ policy

Teams is designed and developed in compliance with Microsoft’s Security Development Lifecycle. Privacy and security are embraced throughout product development and transparency for users is key. Microsoft doesn’t deliver data-driven advertising and deletes all data after a Microsoft 365 (formerly Office 365) subscription ends. Teams also meets more than 90 regulatory and industry standards, giving users peace of mind that their data and personal information isn’t at risk.

Enhanced security and privacy for video conferencing

Users can manage who can see meetings, participate in them and access meeting information. Meeting organisers can stipulate who waits in the ‘lobby’, remove participants during a meeting and designate “presenters” and “attendees”. All meeting participants are notified when a recording starts, and recordings are stored in a controlled repository protected by encryption and permissions. Teams also benefits from artificial intelligence (AI) which monitors chats to help prevent negative behaviours.

Identity and account protection

Teams uses multi-factor authentication which protects your username and password by adding a second form of verification such as a code delivered through a mobile app. This fundamentally protects businesses from cybercriminals targeting employees with weak or stolen passwords. Microsoft Teams enforces this authentication through ‘Azure Active Directory’ — a single, trusted, back-end repository for user accounts.

Encryption and advanced threat protection

Company data and information is encrypted in transit (being sent to a colleague, for example) and at rest. Teams uses Secure Real-Time Transport Protocol (SRTP) to check the integrity of data which moves from one virtual place on teams to another, enabling safe file and information sharing. Advanced Threat Protection (ATP) checks content to see if its malicious or suspicious, and blocks user access if it is.

During uncertain times like these, using a fully secure solution to support your business can be the difference between struggle and success. If you want to learn more about Microsoft Teams and how it can help keep your business productive and secure, get in touch with us for a free 6-month trial.

We’re currently offering a 6 month trial of Microsoft Teams. For more information speak with our experts by calling 0333 344 2204 or emailing us on hello@itsb.co.uk

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22Apr

Have You Protected Your Organisation From COVID-19?

April 22, 2020 IT Support Business IT Support, ITSB in the Community, Microsoft Teams, Soul 13

The UK lockdown is moving swiftly towards its second month and, with no clear indication on when things might return to ‘normal’, we’re all settling into remote working for the long haul. Organisations weren’t prepared for Covid-19, and many have already suffered major losses as a result of it. But its not too late to make sure our organisations whether it’s a start up, SMB or enterprise, is protected against the repercussions of the COVID-19 crisis.

Forbes explains that “to protect your business and employees in the midst of the coronavirus outbreak, you need to be willing to take some precautionary measures… and of course do a lot of hand washing in the process”. Not sure if you’ve taken the steps to fully proof your business against disasters like COVID-19? We’ve outlined four activities that, all together, should enable your business to remain stable during the COVID-19 crisis and thrive once the dust settles!

Secure

Securing your business from cyberthreats is arguably the most important step that a Organisations can take right now. The COVID-19 crisis has disrupted operations for businesses of all shapes and sizes, leaving many vulnerable to increasing coronavirus-related cyberattacks. Organisations should focus on creating and implementing a security strategy which includes educating employees on the risks and implementing layered security solutions. Need more infomation?We have a handy guide of “5 Security Solutions for Safe Remote Working”

ProtectBlog

Plan

Given the current business landscape, emergency planning to ride the current storm is the top priority; “an emergency plan not only outlines what steps your company plans on taking if an outbreak impacts your businesses. It also lays out what measures you’re taking to protect your employees and business before disaster strikes” (Forbes). A disaster plan will not only protect your organisation during this disaster but will make it stronger if another occurs in the future, increasing the stability of your company long-term. The plan should include a work from home policy for right now as well as the future.

Communicate

Keeping your teams posted on coronavirus-related news and how it is affecting your organisation is vital. Employees are facing a lot of uncertainty at the moment, with some on furlough leave and others struggling to be a full-time employee and a full-time parent at the same time. Giving them a steady feed of honest and pragmatic information will help to reduce any workplace panic and improve their trust and respect in the company. Using a platform like Microsoft Teams allows you to communicate using a variety of methods; host a virtual Q&A for employees, share updates through channels and create groups in chat to share everyday news. Yammer, Microsoft’s business social networking service, also gives you the ability to share updates, advice and more social content to the whole business regularly.

Invest

“Every crisis offers opportunities” (Entrepreneur.com) and the COVID-19 situation is no different. Whether your organisation is thriving or struggling right now, it’s absolutely the time to make investments for the future.

Investment doesn’t need to be financial; investing time in nurturing your existing customers is one of the most powerful decisions you can currently make. Support them more than ever before, and they will return the loyalty down the line. Use this time to help prospective customers as well; educate them, reassure them and ask for nothing back. Everyone remembers who helped them when the chips were down.

Now is also the time to make internal investments. Commit to enabling flexible working long-term, with an official policy and the right equipment and security. It is also the time to give back to your teams, who are likely working harder than ever during this situation. Investing time, effort and money in these key places with not only stabilise your business but see it prosper in the wake of the COVID-19 storm.

We’re currently offering 6 month free trials of Office 365 – Complete with Microsoft Teams. Give us a call on 0333 344 2204 or email us on hello@itsb.co.uk

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