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Lee Dredge
“The techie inside me occasionally creeps out and I love getting excited about new systems that make organisations more efficient.”
  • Over 15 years in the IT industry
  • A passion for helping clients be successful
  • Can’t sleep at night if clients aren’t happy
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I play table tennis (previously county level & national league div 1.) Challenge me to a game if you dare…

Family man with wife and 2 boys,  love them to bits!

Rubbish at DIY but love to give it a go

Recommended Book “Start with Why” Simon Sinek

Favourite Film Bourne Trilogy

Rob Jelley Business Development Manager at ITSB
Simon Mewett
Simon Mewett sits on our Board and is our Non Exec Director here at ITSB, he is an experienced CEO and Board Executive, including a PLC, and has over 25 years’ experience within the technology Sector.
Non Exec Director
Simon has a proven track record in the field of Cloud, Telecommunications, Data Centres and Network connectivity, and achieved aggressive growth on the board of several Technology companies including Internet Network Services, Easy Group and C4L. He has an extensive and demonstrable track record in multiple acquisitions and business transactions in his career to date.
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Simon is a strategic thinker, a leader culturally and an ambassador, all of which he feels are key areas for any business of which he is a part. He has been responsible for driving transformational change in his businesses and providing an entrepreneurial environment in which his teams can succeed. He exudes relentless drive and passion for people and technology, and relishes challenge, all of which translates into a fast paced decision maker who adds real value to any business.
Joe Holden
1st Line Technical Support Analyst
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Chantal Clarke
“Providing an efficient and customer focused service is paramount to me, I love a good challenge and embrace them as an opportunity to achieve success. ITSB are giving me the opportunity to do what I love and explore my inner technical geek at the same time.”
Account Executive
  • 20 Years Experience in IT Sales / Account Management
  • A focused solution sales professional
  • A passion to learn
  • Passionate about customer relationships and ensuring that needs are met


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Pass me the mic – I have been a Professional Singer most of my adult life and auditioned in front of Liberty X and also did X Factor
Health Matters – I have spent 4 years maintaining a weight loss and love to scratch cook
Charitable Giving – I do my bit wherever I can; gift aid for Scope, supporting Help for Heroes and have been involved in many Macmillan events
Home is where the heart is – I love spending time with my partner and my 2 step children




Louise Caunt Sales Administrator at ITSB
Dan Warren
“I have an innate drive in me to improve efficiency through process, and I love to see people’s lives made easier because of it.”
Operations Manager
  • 20 years in the IT industry
  • Technical background from my engineering days
  • Many years’ experience in driving through efficiency into service teams and leading them into greatness
  • Passionate about great customer experience
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What a picture I’m a keen amateur photographer and have even been official photographer at a couple of weddings!

Family man I have a wife and two kids, one of each, and nothing is better than coming home at the end of the day to their happy faces

Favourite Film Star Wars

Louise Caunt Sales Administrator at ITSB
Louise Caunt
“Working in dynamic and diverse team at itsb is great.  I enjoy being able to translate ‘Red Hat speak’ to Customer Speak”
Sales Administrator
  • Unix Administrator since the 1990s
  • Helping and advising customer with Unix and Linux Systems
  • 100yrs + in the IT industry (well it feels that way)
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Favourite Film: Passport to Pimlico or any Ealing Cinema Film

Favourite Book: Therese Raquin

Favourite Place: Lake Dal Kashmir

Favourite Sport: Tennis

Favourite Food: Chocolate, Chocolate Cake, Hot Chocolate… any variation on a theme!

Dawn Adlem Executive Assistant at ITSB
Dawn Adlem
“I love that no two days are the same in this industry.  Providing admin back up for the whole team is very rewarding and it’s great to be appreciated.”
Executive Assistant
  • Over 25 years as Office Manager/PA/Executive in Finance, New Media and IT
  • Customer service focused
  • Enjoy rolling up my sleeves and getting the job done for employees and clients alike
  • Love the fast paced IT environment
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Giving back matters I’m the Chair of a charity that supports a large local school and I run the Race for Life every year

Adrenalin Junkie crazy about all sports (the more hardcore the better) and I can do a one handed press up

Tom Boy  I was never into Barbie dolls –  I love kicking a football around with my two boys (it’s in my Liverpudlian blood)

Claim to fame My first cousin is Kim Cattrall aka Samantha Jones of Sex in the City

Joker I love watching live comedy – my favourites are Micky Flanagan and Lee Mack

Lexi Cherrett Technical Support Analyst at ITSB
Jeremy Cook
“I have a passion for knowledge and to deliver high end customer service.”
New Business Executive
  • 20 years in sales including cyber security and recruitment in the Broadcast and IT industry
  • Customer centric
  • Drive to deliver what I promised
  • Passion for knowledge
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Claim to fame – I once was on a Daz advert with Shane Richie

Rugby crazy – played 8 times for my country at junior level

Gym – I used to like going to the gym, I don’t anymore

Favourite films – Avatar, Shawshank and Gladiator

Apparently I look like a ‘Fat Lampard’

Rob Jelley Business Development Manager at ITSB
Ollie Spriggs
“I love working in a friendly team and helping customers and colleagues throughout the day.”
Service Desk Team Leader
  • Over 4 years in the IT industry
  • A desire to always achieve good customer service
  • Enjoy getting my teeth stuck into a good problem
  • A drive to assist my colleagues wherever possible
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Nice Ollie I’m a keen skateboarder

Tunes I love listening to music

Favourite Film Anything that’s NOT a horror film

Alex Harding Technical Support Analyst at ITSB
Alex Harding
“I really enjoy getting stuck in to a good techy problem”
Technical Support Analyst
  • Over 2 years providing desktop IT  support
  • Love learning about new technology’s
  • Certified Sophos Engineer for Antivirus and UTM
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Competitive Cyclist (very competitive) Competing in Road and Track races

Petrol Head Love my cars

DIY bit of an ace when it comes to DIY

New challenges always looking for a new challenge

Favourite Film I like so many it’s hard to choose one!

Richard Beasley
“Being able to solve problems and helping people is the best part of being at ITSB.”
Technical Support Analyst
  • Over 7 years in IT
  • Completed a BSc (Hons) in Network Systems Management
  • Love keeping up to date with the latest technology
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Know the ropes Qualified RYA Dinghy Instructor and Race Coach

Shiver me timbers Enjoys sailing in dinghies and keel boats

Water Boy Love being out on the water or down the beach

Favorite Film Pirates of the Caribbean

Rob Jelley Business Development Manager at ITSB
Rob Jelley
“Being able to help people get more from their IT is why working at ITSB is so rewarding”
Marketing Director
  • 8 years in the IT industry
  • Has the experience of running a print and design business
  • Believes every business can use IT to grow
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I play football running a local men’s team in the SWEA league

Four I’m not a great golfer but enjoy a game (want a round?)

Family man with wife a boy and a girl, gotta love em!

Fish on Absolutely love fishing – check out my blog!

Favourite Film Aliens

Lexi Cherrett Technical Support Analyst at ITSB
Gordon Cherrett
“‘I live to automate everything, I get a real kick out of seeing a process take a fraction of its former time due to automation.”
Technical Lead
  • 14 years in IT support
  • 8 years improving process and deployment through automation
  • Technical lead for last 12 years
  • Passionate about automation and processes
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Super Geek –  Love my gadgets and always looking for devices I can connect to the internet

For Real –  Interested in all things virtual reality

CAD – I’ll take any opportunity to exercise my Computer Aided Designs skills out

What a Picture – Keen photographer and when I’m not in front of a computer I’m behind a camera

Favorite Film – Dark City

Lexi Cherrett Technical Support Analyst at ITSB
Ross Mckenzie
“I enjoy helping people get the best from their IT- it’s no longer something to be scared of””
Account Management Executive


  •  Customer focused
  • Will go the extra mile
  • Tech thinking- straight talking


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Adore my kids – 3 boy certainly keeps things interesting. 
Love fast things – cars, bikes, planes.
If your name’s not down – been working in security for far too long

Annette Harris

“ITSB is a company driven to excel in Customer Service and Talent Development.
Our forward thinking CEO has a clear strategy of where he wants to take the company which makes coming to work both challenging and enormous fun.”

Finance Manager
  • 20 Years of Accountancy Experience both in Industry and Practice
  • Previous Experience of Working with Growing SMEs and implementing strong financial controls and reporting
  • Driven by the desire to support the SLT with reliable and timely management information
  • Excited by the technological advancements in cloud hosted finance systems that are used by ITSB and the efficiency and flexibility of working that way.
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Swimming Open Water swimming is a huge passion of mine. I have just completed my second Round Brownsea Island Swim and I am currently training for a four man relay across in the English Channel in June 2018. I can be found in the sea all year round which apparently classes me as a little bit potty.

Swimming Buddies Have a fantastic social life through the friends I have met and we regularly take on new swimming challenges together.

My Kids I have two children, one of each, who inspire me forward and we love having mini adventures together.

My Favourite Places I love Turkey, Greece and Cyprus both for the climate and the food! Have had the chance to live or spend time in all three places.

Winding down Have taken up Yoga, Mindfulness and love to relax by playing my piano, reading and cooking.

Get in touch today

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